Caregiving can change everything overnight. In this episode of CarePod, hosted by Dr. Kiplee Bell, Crystal Gallo, founder and CEO of Innerhive, shares her personal journey into caregiving and how it inspired the creation of a platform designed to restore balance, dignity, and support for families navigating the care journey.

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Crystal’s story began when her grandmother experienced a sudden health crisis during the pandemic. Overnight, Crystal’s family had to provide 24/7 care for her grandmother, who had dementia, and her uncle, who had cancer. Balancing this with running a new business left her overwhelmed and battling caregiver burnout. That personal pain fueled the vision for Innerhive: a caregiver-first platform that unites medical, emotional, and community support into one accessible space.

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Key Highlights from the Conversation

• The “why” behind Innerhive: Crystal’s caregiving story shows how quickly families can go from stability to crisis and why tools to organize, advocate, and reflect are essential.
• Care Maps that empower families: Visual care maps help families organize medical details, daily routines, preferences, legal documents, and emotional wellness all in one central hub.
• Owning the caregiving narrative: Innerhive allows families—not systems—to control their stories, share selectively, and preserve the humanity behind the medical data.
• Preventing caregiver burnout: With built-in reflection tools, tips, and community features, Innerhive helps caregivers stay connected, supported, and aware of their own well-being.
• Technology + empathy: Beyond organization, Innerhive is about preserving dignity, building empathy, and making sure caregivers don’t lose themselves while caring for loved ones.

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Innerhive's Takeaway for Caregivers

“We don’t want caregivers burning out. We want them to have moments that are joyful, loving, and meaningful—not stripped away by overwhelm.”
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👉 Watch the full episode here: CarePod with Dr. Kiplee Bell & Crystal Gallo

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