Innerhive Privacy Policy

We empower your care with the highest standard of data ethics.
Connect with the support you need while we safeguard your privacy

1. Types and Uses of Personal Information
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The only information Innerhive obtains about individual visitors to its website is that supplied voluntarily by visitors (e.g. name, company name, title, e-mail address, physical address). In cases when Innerhive may need additional personal information to provide visitors with customized content or to inform them about new features or services, visitors are explicitly asked for that information. Innerhive also collects certain personal information with respect to its consumers in order to provide you with its services. Such personal information collected by Innerhive is kept strictly confidential and is used for internal purposes only, including, without limitation, providing you with requested services, improving our marketing and promotional efforts, statistically analyzing website usage, improving our content and website offerings and to customize our websites’ content and layout. Innerhive also uses your information to create aggregate reports; however, these reports do not contain any personally identifiable information. We believe these uses allow us to improve Innerhive's website and better tailor them to meet our users’ needs. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our website, including date and time; cookie number; products you viewed or searched for.

2. How We Share Information
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We don't share your personal information with companies, organizations, or individuals outside of Innerhive and Innerhive contracted software development teams, except in the following cases:

For Usage Analytics and Experience Analysis: We may provide data to third-party analytics tools, such as Google Analytics, or other tools that provide analytics services for processing and displaying user activity data. This could include tools that monitor individual usage behavior to help us better understand how you are using Innerhive’s services. This analysis is done by our internal team or by contracted consultants we may hire who agree to protect your personal information.

For Communication Needs: We may need to contact you and therefore may use a third-party email or messaging tool, such as MailChimp, Intercom, or others that provide communication services.

For Storing and Processing Data: We may use third-party cloud services such as Amazon Web Services or Google Cloud Platform to store and process your data to make it accessible to you through your devices with internet connections.

For Payment: If you are using a paid service, we will disclose your information to a payment or credit card processing service to complete your payment.

For Legal Reasons: We may share personal information outside of Innerhive if we have a good-faith belief that access, use, or disclosure of the information is reasonably necessary to:
- Meet any law, regulation, legal process or enforceable governmental request applicable to us.
- Provide information to attorneys, accountants and consultants to help us comply with legal, accounting, or security requirements.
- Detect, prevent, or otherwise address fraud, security, or technical issues.

We may share non-identifying information about your activities that doesn't include your name or email address. For example, we may share information publicly to show trends about general use of our services.California Do Not Track Disclosures: California law requires that we let you know how we respond to web browser Do Not Track (DNT) signals. Because there is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

3. Google Adsense
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Google AdSense (“AdSense”) is a program designed for website publishers who display targeted text, video, or image advertisements on website pages. We may use AdSense on the Site to display advertisements from other businesses. In the event that we use AdSense on the Site, Google may use cookies to collect Personal Information and Non-Personal Information to target the advertisements you see on the Site more specifically to you. For further information on Google’s general privacy policy, please visit

4. Business Transfers
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As we continue to develop our business, Innerhive, or substantially all of its assets may be acquired. In such a transaction, customer information will of course be one of the transferred business assets.

5. Cookies
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“Cookies” are small text files that a website transfers to a website visitor’s hard disk or browser for added functionality, or for tracking website usage. We do not use cookies to gather personal information like a person’s name or e-mail address. In order to measure the effectiveness of our online presence, Innerhive uses cookies to identify repeat visitors to our website, to determine the path visitors take on our website, and to identify visitors who came to Innerhive as the result of a banner ad on a third party website. Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

6. External Links
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Innerhive’s website may contain links to other internet websites. We encourage all of our partners, contributors and third parties to implement policies and practices that respect the privacy of our users. However, Innerhive is not responsible for the privacy practices or the content of such websites. Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are linked from Innerhive’s website, different rules may apply to their use or disclosure of the personal information you disclose to them. Because Innerhive does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.

7. Security
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Innerhive’s website has security measures in place to help protect against the loss, misuse and alteration of the information under our control. Innerhive employs security measures designed to safeguard on-line transactions and personal information.

8. Children’s Privacy
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Innerhive understands the importance of protecting children’s privacy in the interactive, on-line world. Innerhive does not intentionally target or solicit to children thirteen (13) or younger for purposes of collecting personal information. Innerhive’s website may link to certain websites which may target or solicit to children thirteen (13) or younger and may collect personal information. Those websites are not governed by this privacy policy and should have their own privacy policies that more fully explain how they respect and protect the privacy of children while providing them information, goods, or services. Visit for more information on children’s privacy.

9. Changes to this Policy
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Please note that we review our privacy practices from time to time, and that such practices are subject to change. Innerhive reserves the right to change this privacy notice at anytime by posting revisions on Innerhive's website. We ask that you periodically review this page to insure familiarity with the most current version of our privacy notice. This Privacy Policy was last updated on the date specified above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of the revised Privacy Policy. However, this privacy policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.

10. Terms and Conditions of Use and Notices
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If you choose to visit Innerhive's website, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the law of the State of Vermont. If you have any concern about privacy at Innerhive, a Meraki Solutions product, please send us a thorough description to, and we will try to resolve it. Our business changes constantly. This Notice and the Terms and Conditions will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes.

11. Opt-In/Removal of Information
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Our website gives users the opportunity to opt-in to receive communications from us and our partners at the point where we request information about the visitor. Our website also gives users the following options for removing their information from our database in order to stop receiving communications or our service: 
- You can send an email to

12.  Do Not Track
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Some web browsers may give you the ability to enable a "do not track" feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting Cookies, as browsers with a "do not track" feature enabled may still accept Cookies. There is currently no industry standard for how companies should respond to "do not track" signals, although one may develop in the future. We do not respond to "do not track" signals at this time; if we do so in the future, we will describe how in this Privacy Policy.

13. Your California Privacy Rights
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California Civil Code Section 1798.83 entitles California residents to request information concerning whether a business has disclosed Personal Information to any third parties for their direct marketing purposes. California residents may request and obtain from us once a year, free of charge, information about the personal information, if any, we disclosed to third parties for direct marketing purposes within the immediately preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information within the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:

14. Corrections and Updates to Information
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This website gives users the following options for changing and modifying information previously provided:
You can send e-mail to:

15. Inquiries
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Should you have other questions or concerns about this privacy policy, please or send us an email at

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